TESTIMONIALS

Read what our customers have to say about Mission City Flooring

Mitch Farace came highly recommended by DirectBuy. I quickly learned why. He proved to be very responsive and very price competitive. I later learned that he is also very competent. I couldn’t be happier with the job he did for us. I highly recommend him to anyone interested in a top-notch quality job on time.

Lee Egherman

Los Gatos, Ca.

Mitch and Mission City Flooring have truly transformed the look of our home, and we couldn’t be more delighted. The crew did a great job and was very respectful of our time and our home, so unlike many other in-home contractors we've used in the past. The crew and materials arrived right on time and all the work was performed as promised. The guys were very easy to get along with, and I'd highly recommend them. Our new hardwood floors are getting rave reviews from our friends and family !!!

Jim - Penrose Productions

Los Altos, Ca.

I contacted Mitch Farace at Mission City Flooring after getting a recommendation from DirectBuy. Mitch measured the floor plan, asked questions to get a complete understanding of the job, and then gave a quote to install my hardwood floors at a reasonable rate. Mission City's quote was 50% less than my GC's quote and about 1/3 of another independent installers.

Once we had a contract, Mitch visited the site to ensure all would be ready for the start date. Our GC used Mitch's advice to repair and level spots in the subfloor. When the installation began, Mission City worked to our pre-arranged schedule so that we could live in our house with minimum inconvenience. The jobsite was cleaned at the end of each day, and collected all recyclable waste materials.

I was very pleased with all aspects of Mission City's work: planning, quality workmanship, commitment to schedule, price, attitude and their effort to recycle. I would highly recommend Mission City Flooring to anyone planning to install a hardwood floor.

Dan Shurz

Sunnyvale, Ca.

Mitch, Since I wasn’t able to speak with you when the project was completed, I wanted to tell you how pleased we are with the job you did. The carpet pattern match at the seams looks fabulous, and our squeaking "security alarm" ramp is no longer an issue. Although initially frustrated with the shortage of materials, we appreciate that you were able to make it work (and the piecing together is hardly noticeable.

Thanks for a great job, Maria & Dana

Los Altos, Ca.

Mission City Flooring, Mitch Farace, install both hardwood and carpeting in our home. As with any home improvement project, we had lots of questions and problems from previous piece meal project to overcome. What stands out in my mind is that, due to Mitch's experience and general upbeat attitude, he is a "problem solver" He helped us to make decisions for our project that had previously seemed insurmountable. We were impressed with the professionalism and quality of the finished product.

Nancy & Michael McKiernan

Sunnyvale, Ca.

Mission City Flooring and Mitch were a great investment. I found Mitch from a list of preferred contractors through DirectBuy. The other two contractors we interviewed were in the same ballpark as far as price but Mitch impressed us with the thoroughness of his estimate. He also educated us concerning some of the nuances and gotchas of the job. We were in the middle of a major remodel.

Mitch was a true professional helping us coordinated the work he needed to accomplish, with the schedule of all the other contractors who were going to be in and out of the same spaces. Mitch completed the work on time, on budget, and gave us reasonable breaks on charges that came up, mostly due to unforeseen circumstances with our remodel not under his control. We liked the outcome so much, we called him back to finish another room for us and help out with some additional baseboard work.

Don Van Patten

Milpitas, Ca.

Mitch Farace and his Mission City crew are excellent flooring contractors. We rebuilt our dream home and Mitch bid the job. His labor price was very detailed, accurate, fair and competitive. He was very accommodating as I supplied all the materials via my DirectBuy membership. He had a solid bid, but it really was the thorough communications, his attention to detail and experience that won the job. He also picked up the padding and carpet from Direct Buy, delivered it and laid it in 3 bedrooms and throughout our entire basement. This required several seams with pattern matches, transitions and minor floor ramping to smooth the transitions. He was prompt, always on time, very professional and kept the job site clean. He coordinated his work with my GC and provided us both progress reports as well as his planned schedule. His attention to detail and effective communication resulted in NO surprises. He was one of the best contractors that worked in our home.

We definitely recommend Mitch for your flooring project.

Steve and Linda Flynn

Los Altos, Ca.

I contracted Mitch and his company as a referral from DirectBuy. He provided us a detailed quote for labor and quantities needed. He was very professional in his approach. The actual work was on time as promised and finished a bit ahead of time. Extra care was taken to move the furniture. Everything was dusted of before wrapping the project.

My wife and I was completely satisfied with his work and professionalism. I would recommend his services without hesitation.

Vijay Chaundry

San Jose, Ca.

Mitch was easy to work with from start to finish. Consulting me on the phone about details and meticulously laying the hardwood flooring with speed and skill. I highly recommend him, and he is competitively priced.

Zak

Castro District, San Francisco